The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Issues with navigation and operability

• Not all content can be navigated by keyboard (WCAG 2.1.1)
  We’re working with our developers to implement a fix for this over the coming months.
• Focus states are not always clear when using a keyboard to move through site (WCAG 2.1 2.4.7)
  We’re working with our developers to implement a fix for this over the coming months.
• Some of our search inputs aren’t labelled appropriately, which may make them harder for accessibility tools to understand (WCAG 2.1 3.3.2)
  We are working to ensure that every input has appropriate labelling.
• There is inconsistency on our sites around the use of ARIA tags and HTML5 labels to help accessibility tools navigate our pages (WCAG 2.1 1.3.1)
  We are working with our developers to ensure that these are implemented correctly on our site.

We plan to fix these issues by December 2020.

Issues with text, including hyperlinks, descriptions, labels, web pages

• Some link text doesn’t make sense when read on its own (for example, ‘click here’) (WCAG 2.1 2.4.4 and 2.4.9)
• There are colour contrast issues with some of the text found across the platform (WCAG 2.1 1.4.3)
  We are working with our developers to consider colour options that will provide greater contrast and will implement changes in the coming months.
• Link text is not always identified in in ways other than colour (WCAG 2.1 1.4.1)
  We are working with our developers to consider link style options that will provide greater clarity and will implement changes in the coming months.
• Some areas of text (footers and some forms/inputs) do not zoom appropriately (WCAG 2.1 1.4.4)
  We are working with our developers to ensure that these are implemented correctly on our site.

We plan to fix these issues by December 2020.

Issues with images, video and audio

• Not all audio has captions or text description (WCAG 2.1 1.2)
• accessibility.known_issues.list3.2

Where we are legally required to feature third party content or functionality, we cannot reasonably accept responsibility for ensuring it meets accessibility standards. However, where it is within our control, we will make every reasonable effort to work towards meeting accessibility requirements.

Third party platforms

We often create content which is hosted on third party platforms. This includes:

• content we create for social media
• video which we host on YouTube, SoundCloud or Vimeo
• data we supply to national databases

We are responsible for ensuring the content we supply meets accessibility requirements; however, we are not responsible for the accessibility of the platform itself.